Coordination – Done the easy way:
Our Head Office is in Redcliffe Qld, and we have an STA/Respite House in Deception Bay.
Location: 1/10 Wyllie Street, Redcliffe Qld 4020
Head Office
Director Shaey Lutzow Ph 0431 227 255, Email shaeylutzow@gmail.com
Manager Chris Briggs – Ph 0482 719 422
What a SC does for you
A Support Coordinator works with participants of the NDIS to assist them in understanding and using their NDIS plan.
A Support Coordinator gathers the necessary reports from Allied Health Providers, writes letters of support for the reviews, attends reviews to fight for your funding, helps you understand decisions made by the NDIA, and backs you up with changes in your circumstances which may require more funding.
A Support Coordinator helps keep track of the funding, ensures it is being spent the right way, assists with decisions on what is allowed to be purchased and if it relates to the disability.
Here at Shaey Lutzow Support Coordinator, we go one step further: We attend doctors, psychology, specialist appointments with you to make sure the doctor knows what you need, we help get forms filled out, and make sure you understand the process. We even help people apply for the NDIS, at no cost to yourself. All we ask is that if we get you onto the NDIS, that you use us as your SC (Support Coordinator) for the first 12 months.
We have easy to understand Service Agreements, and our Director and Manager are available to talk to you about any questions you may have. We have an open door policy here for staff and participants. Nothing is too much trouble, and if we can offer a solution, we will, if we can’t, then we can refer you to other services that may be able to help. Our staff are down to earth, fun and happy, We know that lots of things happen at 4pm on a Fri, and there is never anyone available over the weekends. We don’t have that problem, because we are open every day of the week.
Our Office Hours are
Mon 8am – 9pm
Tue 8am – 9pm
Wed 8am – 9pm
Thur 8am – 9pm
Fri 8am – 9pm
Sat 8am – 9pm
Sun 8am – 9pm
In an emergency, we are available 24/7.
Our Company was founded in 2021, by a woman with both the academic certificates in disability, community service, mental health, and business, and over 35yrs of lived experience of disability. She has several children with neurological and psychosocial disabilities, and was in a wheelchair for years from breaking her neck. She miraculously has learned to walk again, but it took years of determination. She often quotes “Never tell an Irish woman she can’t do something”.
NEVER GIVE UP !